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Concierge - FT

    • Job Tracking ID: 512614-477329
    • Job Location: Winston-Salem, NC
      United States
    • Job Level: Mid Career (2+ years)
    • Level of Education: Any
    • Job Type: Full-Time/Regular
    • Date Updated: September 08, 2020
    • Years of Experience: Up to 2 Years
    • Starting Date: ASAP
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Job Description:

Homestead Hills, Winston-Salem's premier CCRC is seeking a FT Concierge to be the "face"of the community and first contact for prospects, guests, and family members. The Concierge is part of the Member Services Department and collaborates with the Member Services Department to deliver outstanding customer service and develop an enriching community program for the members and residents that integrates and meets member and resident interests and needs into their daily routines. The Concierge shall support programming and amenity services through effective communication and scheduling as trained. The Concierge shall support marketing efforts by completing lead sheets from incoming callers and support marketing as deemed necessary. The Concierge shall provide telephone and administrative support, as appropriate, for all departments in the community. The Concierge shall complete assigned responsibilities under the direct supervision of the Director of Member Services. Must be available some weekends.

Experience and Skills:

A. Education

- High school graduation or GED required .

- Certification or completed course work in office management desired.


B. Direct Previous Experience

- Telephone operating and answering experience required.

- Two years experience in a similar concierge/administrative assistant position



C. Skills:

- Proficient computer skills in Microsoft Office (Word, Excel, Publisher, Outlook)

- Ability to work with minimal or close supervision.

- Must conduct all business with a professional manner and with a high level of


- Must have a valid driver’s license.


D. Abilities:

- Work indoors (fluorescent lights, HVAC system, carpeted flooring, normal

office noise levels).

- Climb up to two flights of stairs.

- Lift objects of 25 pounds or less over the head.

- Move objects of 40 pounds or more.

- Ability to work under time-sensitive or stressful situations.

- Respond to medical emergencies if needed.

- Assist with member evacuations.


Medical, Dental, Vision Insurance (Full-Time Team Members Only)

Wellness Program (Full-Time Team Members Only)

Flexible PTO Options

PTO Cash Out

Generous PTO Program

Daily Pay

401(k) with Company Match

Education Investment Scholarship Program

Promotion/Training/Advancement Opportunities

Emergency Loan